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Website & trading terms

  • Privacy Policy
    1. Collection of Personal Information We collect personal information when you make purchases, book appointments, or communicate with us. This information may include your name, email, phone number, and address. 2. Usage of Personal Information We use your personal information to provide services to you, improve our services, and communicate with you about your orders or appointments. 3. Sharing of Personal Information We will not sell or distribute your personal information to third parties unless we have your permission or are required by law to do so.
  • Delivery Information
    1. Processing Time Orders are typically processed within 1-3 business days. 2. Delivery We deliver nationwide across the UK via Royal Mail. You should receive your order within 2-5 business days. 3. Costs We charge a flat rate of £4.95 for postage and packaging on all orders up to £45 in value. Delivery is free on all orders over £45.
  • Terms and Conditions
    1. Introduction Welcome to our website. By continuing to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern our relationship with you in relation to this website. 2. Usage You may not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent, or harmful. 3. Intellectual Property All copyright, trademarks, design rights, patents, and other intellectual property rights (registered and unregistered) in and on this website belong to us and/or third parties. 4. Reflexology Appointments All reflexology appointments must be booked and paid in advance. Cancellations or reschedules must be made at least 24 hours in advance or a cancellation fee may apply.
  • Returns Policy
    1. Returns We accept returns on all unused products within 14 days of receipt. Products should be in their original packaging and condition. 2. Refunds Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment. 3. Reflexology Appointments If you are not satisfied with your reflexology service, please let us know within 24 hours of your appointment. We will do our best to address your concerns or provide a solution that meets your needs.
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